The Microsoft Outlook is a powerful email client that is used by many. Over the years, many versions of the program have released and have received high acclaim and won rave reviews. The emails in Outlook are stored in a .PST file and it can get easily damaged or corrupted. The problems can crop up with the .PST file due to bad sectors on the hard disk, sudden system shutdown, voltage fluctuations and even virus and malware attacks. If the .PST file is damaged or corrupted, what happens is that the emails or the folders of the mailbox cannot be accessed.
A very important tool called the scanpst.exe is an inbox repair tool provided by Microsoft Office and it can be used to repair damaged .PST files. By following the below provided Outlook repair guidelines, the Outlook mailbox can be repaired.
- If Microsoft Outlook is running, close it.
- The Windows Explorer has to be accessed and you have to go to C:\Program Files\Microsoft Office\Office 14. You will have to go to the path- C\Program Files (x86)\Microsoft Office\Office 14 if you are running a 64-bit operating system.
- The Scanpst.exe icon will be present and it has to be accessed. The Browse option has to be selected and the damaged .PST file has to be located. For users running Windows Vista and Windows 7, the .PST file can be located in the location C:\users\yourusername\AppData\Local\Microsoft\Outlook.
- The .PST file has to be highlighted and the Open option has to be selected. Now the Start option has to be selected. The inbox repair tool will scan for errors and if any errors are found, they will be reported.
- The Make Backup Of Scanned File Before Repairing option has to be selected. Now the Repair option has to be selected. When the Inbox repair tool completes the repair of the .PST file, a confirmation box will appear.